The customer thought it could have come from the seats after their clothing had got wet packing up the tent in the rain. It was actually a ‘stagnant’ pond in the boot wheel well! The water had drained from the wet tent and was festering nicely under the boot base! We sucked it out and then treated the area with a microbial cleaner that killed the odour causing the bacteria. Once this source of odour had been dealt with plus treating the rest of the car with an ozone generator to remove anything lingering in the rest of the car, it was fresh again.
They wanted to ensure the car was hygienically clean so that the customer could feel happy and confident the car was back to how it should be before it was stolen. We have had many like this. Some major on a hygiene clean, some to eradicate odours from cigarettes or cannabis. Just as a little add on to this – sometimes forensic finger print dust can be hard to get rid of both inside and outside the car and we are often asked to remove this as well.
Some of the seat covers had to be replaced but some areas of dry paint were removed from the others and the plastics that had been affected were recoated by us too.
There are treatments such as smoke bombs that will cover it up for a while but it comes back again. Really bad contaminations permanently damage the car interior and there is a limit to how much they can be rectified unfortunately, but one of our customers purchased a Range Rover considerably cheaper than list price because it smelt of cigarettes. We needed to give it a deep clean throughout, dry it out and keep it overnight to check it the next day. We will often do this in these cases as a one hit, as good as our treatments and solutions are, sometimes does not eliminate it all in one go. We may find that the odour has been reduced throughout except for one main source that might be a particularly bad part in the head lining for instance. This is treated again until we are happy that any odour has been eliminated. Our customer with the Range Rover had the full odour removal treatment and was still enjoying a massive saving in his purchase price.
Based near New Ollerton, Nottinghamshire, Interior Revival look after customers regularly in Nottinghamshire, Lincolnshire, Derbyshire and South Yorkshire.
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